The Skin Nerd Online Consultations

Our Philosophy

Your skin is an organ and should be respected accordingly… That is our philosophy here at The Skin Nerd. Our online consultation process allows us to evaluate your skin, past, present and future, to come up with a tailor-made and accessible plan of action for you. We operate on a 360˚ approach, meaning that the products we recommend will assist your skin from the inside (nutritional supplements), on the outside (cosmeceutical and cosmetic skincare) and on top (mineral makeup).

Our Recommendations

We are non-biased, in that our product selection comes from thirty specially-selected brands that we have trained in and know like the back of our soft, supple hands. Our exclusive, online department store stocks brands, both cosmeceutical and cosmetic, that are rarely seen together so that you can be prescribed what is truly best for your skin.

Your Consultation

Your initial thirty minute consult with one of our highly-trained and personable Nerdettes (AKA nerdie skin analysts) is conducted through the magic of the internet using WhatsApp, Facetime or Skype… whichever you are most comfortable with. This means that our consults can be done at home, in the office or even in a café, if it suits you. We understand what it means to be a professional, a parent or generally busy in this day and age and this is why we created our online consultations.

You also become an official member of the Nerd Network, which allows you access to exclusive information, promotions and offers as well as Jennifer’s most prized skin tricks and tips. Being part of the Nerd Network means having skin guidance for life and you can book in for follow-up consultations as often as you like!

If you would like more information or have any queries, feel free to contact us at consult@theskinnerd.com or +35315649362.

What to Expect When Booking

Book in for a time that suits you from our schedule below. From there, you will be sent a link to our consultation form, which you need to fill out to complete your booking. This form is thorough and may take more time than you imagine, as we need to have a complete overview of your skin health before we see you face to face! When you book your consult, your account on The Skin Nerd store will be created.

You will be sent reminders emails 8 days, 4 days and 1 day before your consultation, which will take place through Facetime, Whatsapp or Skype. We recommend carrying out a quick test on your preferred platform prior to your appointment to make sure everything runs as smooth as serum across your cheeks.

Post-consultation, you will be sent your homework sheet, explaining how and when to use your recommended products, which will be tagged on the home page of your The Skin Nerd store account so that you can find them easily! After your initial consultation, you become an official member of the Nerd Network.

Being part of the Nerd Network means that you have access to our exclusive online cosmeceutical store, which stocks a range of thirty brands including IMAGE Skincare, Yon-ka, Environ, Skinceuticals, Murad, Jane Iredale and Advanced Nutrition Programme. You will also be invited to Nerd-Network-only events, accepted into our Nerd Network Facebook group and receive our Nerd Network newsletter where you’ll be kept up to date with all the nerdie gossip and find out about product discounts.

Please note all times are in GMT (GMT +1 from 25th of March to 28th of October).

Our Waiting List

If you cannot find an appointment slot that suits you, you can always sign up to our consult waiting list. Please note that any consultations available on our calendar are our earliest available consultations!

Our Criteria

There are some circumstances that require specific criteria so that you can have a consultation with our Nerdettes.

  • If you are continuously undergoing oncological treatment, we unfortunately cannot provide you with a consultation. In the case of remission, we can assist you alongside the advice of your medical advisor.
  • If you have been diagnosed with perioral dermatitis/seborrheic dermatitis, we cannot attempt to treat it as it is a medical condition. We can, however, assist in general skin health alongside the advice of your medical advisor.
  • If you are under 12 years of age, we unfortunately cannot carry out a skin consultation under any circumstances.
  • If you are under 18, a parent or guardian must be present for every step of the The Skin Nerd consultation process.
  • If you are suffering from an unknown rash or plague, we would advise you to speak to a medical professional as we cannot advise on this.

Our consultations are aesthetic as opposed to medical. If you suffer from a chronic skin condition, please discuss this with your doctor or dermatologist prior to booking.

For insurance purposes, our Nerdettes cannot treat or recommend products to those under the age of 12 years of age under any circumstances, nor can they treat or recommend products to those under the age of 18 without a guardian being there throughout the entire process (pre-consultation form, the initial consultation, any communication between Nerdette and client, and any follow-up consultations).

Our appointment fee is non-refundable for those who have booked aware that they cannot be seen to.

Our Cancellation and Rescheduling Policy

We understand that not everything can be set in stone. This is why if you reschedule your appointment before 72 hours of when it was due to occur, you will not incur a fee. This is valid for only one rescheduled appointment. If you would like to reschedule within 72 hours of when your consultation was scheduled to occur or reschedule a consultation that has already been rescheduled, there is a €25 fee. We will try our best to accommodate those looking to reschedule to a specific date but please note that this may not always be possible.

This is due to the fact that we have a long waiting list of people who’d love to have a consultation.

You can cancel your appointment up to 7 days before it was scheduled to occur and we will refund the cost of your appointment. If you cancel within 7 days of your scheduled consultation, you are not eligible to receive a refund for the cost of your appointment. According to the Consumer Rights Directive, after booking your appointment, you have a 14 day cooling off period in which you can seek a full refund.

Disclaimer

The views and opinions expressed on this site are the author’s own and are provided for informational purposes only. The author, or authors, of any articles, make no guarantees about the suitability or safety of any diet, skin care routine, product or treatment referenced or reviewed here for any person other than themselves. Nothing on this site shall be construed as providing individual professional dermatological, medical or other such advice, and you are always advised to seek the advice and consult of a doctor, dermatologist or suitable professional in person, should you have any such health concerns. Any reliance placed on these reviews or references by you is done so solely at your own risk and discretion.